addreddDr Willard’s Australia & New Zealand PO Box 1108,TEMPLESTOWE VIC 3106

Free Call Australia 1800 517 228

Free Call New Zealand 0800 717 199

Privacy Policy


The users of this website while creating their profile on the Portal for this purpose may be parting with their personal details/information. This Policy is to communicate that we respect your privacy, and we guarantee you that we will maintain and use all information provided responsibly. This Policy applies to persons employed by or otherwise affiliated with Dr Willard`s water, customers, prospective customers, any persons that visit the web site, persons who receive commercial communications sent on behalf of Dr Willard`s Water, , and persons submitting employment/ Affiliation programs inquiries to Dr Willard`s Water . Your privacy is important to us. To better protect your privacy the following paragraphs explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

Our Commitment to Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

We use the information you supply to process and fill your order, to contact you if we have questions about your order, and to send you emails with special offers.
Our Commitment To The Security of Your Data is absolute. We do not sell, rent or give away our customer list to anyone.

Form of Information

This Policy applies to information that is obtained by Dr Willard`s water, whether through electronic or print communications. Dr Willard`s water respects your privacy and is committed to protect the personal information that you share with us. Dr Willard`s water requests certain Personal Information as identified herein. Do not provide Dr Willard`s water with additional Personal Information unless you are requested to do so

Personal Information

“Personal information” means any information relating to an identified natural person, or a natural person that can be identified directly or indirectly, by reference to an identification number, or one or more factors relating to physical, psychological, mental, economic, or social identity.

How do we collect Personal Information?

General Browsing: Dr Willard`s water gathers navigational information about where you go on our Web site. This information allows us to see which areas of our website are most visited. This helps us improve the quality of visitor’s online experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).

Registration and Transactions:

Any information you provide to us at this site when you establish or update an account, purchase service plans online or request information (i.e. name, address, e-mail address and telephone number), is maintained in private files on our secure Web server and our internal systems. This information is used to enable Dr Willard`s water to deliver services to you.

We currently use the Pay Pal gateway Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions.
Dr Willard`s water and its employees do not entertain the credit card information in any form of communication on any of the media (website, chat, testimonial, remote support, email and voice). Dr Willard`s water neither stores not publish your credit card number on any of the media form on its server.

Use of Cookies:

Dr Willard`s Water uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow Dr Willard`s water to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer’s hard drive and are used by Dr Willard`s Water to help track your clicks as you go through the pages within Pronerds Web site. In addition, Dr Willard`s water uses cookies to help keep track of support requests and to tell us whether you have previously visited Dr Willard`s water. This allows registered users to avoid re-entering information upon every new visit to our site.

Use of your Information?

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public. Dr Willard`s Water does not sell, rent or trade your e-mail address to third parties. We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.

Your obligations and Responsibilities in Protecting Personal Information?

Member account, password and security: If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.
You agree to notify Dr Willard`s Water immediately of any unauthorized use of your account or any other breach of security. Dr Willard`s Water will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Dr Willard`s Water or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.

We prefer to keep your personal information accurate and up-to-date, to do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into your account. When you create or change your account, we will send a message to the email address confirming the changes made and options you have chosen. Dr Willard`s Water periodically distributes an e-mail newsletter, and you choose whether you want to receive a newsletter from us when you create your account. If you later decide not to receive the newsletter, you can remove yourself from the mailing list at any time.

Forgotten, Lost or Stolen Information:

If you have forgotten your password, we provide a mechanism that e-mails your password to you. Since the “forgot my password” feature sends your password to the email address that you used for registration, do not use an email address that can be accessed by others that you would not want to see or change your Dr Willard`s Water account information. Always use caution when giving out any personally identifiable information about yourself in any communication services. Dr Willard`s Water does not control or endorse the content, messages or information found in any Communication Services and, therefore, specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized Pronerds spokespersons, and their views do not necessarily reflect those of Pronerds

Key Elements of Dr Willard`s Water ` s Privacy Policy

A. We may transfer your Personal Information to a third party that is acting as Dr Willard`s Water’s agent, and make sure that the third party provides at least the same level of privacy protection as provided by Dr Willard`s Water and as it is required by the relevant principles or applicable law.
B. Dr Willard`s water provides individuals with access to the Personal Information about them that Dr Willard`s Water holds. Dr Willard`s Water agrees that individuals may correct, amend, or delete any information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.
C. Dr Willard`s Water takes all precautions to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Dr Willard`s Water website has safeguards in place to protect the loss, misuse and alteration of the data you provide to us with physical, electronic, and managerial procedures. In certain areas of our website, Dr Willard`s Water uses industry-standard SSL-encryption to enhance the security of data transmissions. While Dr Willard`s Water strives to protect your personal information, Dr Willard`s Water cannot guarantee the security of the Personal Information, so Dr Willard`s Water urges you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Within Dr Willard`s Water, data is stored in controlled servers with limited access by authorized personnel…
D. Dr Willard`s Water will collect Personal information that is relevant for the purposes for which it is to be used, Dr Willard`s Water takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

Third Party Sites:

Dr Willard`s Water website contains links to other sites operated or maintained by third parties. We are not responsible for the privacy practices or the content of such website. Some of these third-party sites may be co-branded with a Dr Willard`s Water logo, even though they are not operated or maintained by us. Although Dr Willard`s Water chooses its business partners carefully, it will not be responsible for the privacy practices of websites operated by third parties. We encourage you to learn about the privacy policies of third party or co-branded websites.


Pronerds periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable privacy laws. This document is governed and it is to be construed with the Law of Victoria Australia .Each Party irrevocably and unconditionally submits to the nonexclusive Jurisdiction of the Courts of Victoria Australia and waives any Right to object to proceeding being brought in those Courts. We encourage interested persons to raise any concerns with us as per Privacy Policy.
We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy. As an initial matter, Dr Willard`s Water shall address each individual complaint regarding Dr Willard`s Water compliance with this Policy. If the individual complaint cannot be resolved by Dr Willard`s Water and the affected individual within thirty (30) days of the date of complaint, then Dr Willard`s Water agrees to submit the dispute for dispute mediation, and, if necessary, resolution through binding arbitration to be selected by Dr Willard`s Water.

Dr Willard`s Water reserves the right, at any time and without notice, to update or otherwise modify this Privacy Policy by publishing such update or other modification in the Privacy Policy page on the Website. Any updateand/ or other modification shall be effective immediately upon such posting, and all previous agreements ,statements and commitments expressed or implied affecting the subject matter of this documents are superseded . Accordingly, we encourage you to review this Privacy Policy periodically to determine if it has been modified.

What to do If you have an enquiry

if you have any questions or enquiries relating to this Privacy Policy or our privacy practices or procedures, including requests for access to personal information or if you believe that the personal information that we holds about you is incorrect, incomplete or inaccurate, please contact DR Willard`s Water at:

DrWillard`s water

PO Box 1108 Templestowe VIC 3106 Australia Phone

: (03) 9812 7520

DWWPP_V1_BRS 0512-V2071117BS

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